Sara Routhier, Managing Editor and Outreach Director, has professional experience as an educator, SEO specialist, and content marketer. She has over five years of experience in the insurance industry. As a researcher, data nerd, writer, and editor she strives to curate educational, enlightening articles that provide you with the must-know facts and best-kept secrets within the overwhelming world o...

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Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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Reviewed by Jeffrey Johnson
Insurance Lawyer Jeffrey Johnson

UPDATED: May 25, 2021

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Geico OverviewStats
(now a wholly owned subsidiary of Berkshire Hathaway, Inc.)
Premiums Written (2017)$29,596,404,000
($29.6 billion)
Current AssetsOver $32 billion
Loss Ratio (2017)72.04%
Headquarters Address5260 Western Avenue
Chevy Chase, MD 20815
Local OfficesFind your local office here
Phone Number(800) 841-3000
Best Foronline services and low rates
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With the increased visibility brought on by television and the Internet, car insurance companies like Geico seem to have appeared out of thin air over the past two decades. Geico, in particular, appears to have seized on its advertising mediums to make itself one of the best known names in the insurance industry.

Geico as a company prides itself on offering lower-than-average car insurance rates to drivers who need affordable alternatives for their coverage. This straightforward approach to coverage helps the company stand apart from its competitors, as it claims to cut out the technical jargon in favor of a good deal.

That said, is Geico the right provider for you?

Few people enjoy the process of researching a potential car insurance provider. Making your way through jargon isn’t easy, either. To find to best provider and policy for your lifestyle, you ideally need to be able to access all of the information about your available providers in one place.

That’s where we come in. If there’s something out there in the world that’s to be known about Geico, we’ve gathered it here for you to look at. With our help, you’ll be able to decide whether or not Geico auto insurance is the right insurance for you.

We’ll break down Geico’s history, financial ratings, customer standing, and available coverage. If you want to start comparing rates right away, you can use our FREE online tool to find affordable coverage in your area now.

Geico Ratings

Let’s lay a financial foundation. How does Geico stack up compared to its insurance competitors? You can explore Geico’s different financial and customer ratings to get a better statistical idea of how the company stands up when compared to the rest of its industry.

AM BestA++ (Superior)
Better Business Bureau (Northbrook, IL)B+
Moody'sAa3 (Excellent)
S&PAA+ (Very Good)
Market Share$3,073.66
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Let’s break these down.

AM Best gives Geico an A++, one of the strongest financial ratings its system has to offer. This rating shows that Geico is more than capable – and interested in – paying its consumers’ claims.

The Better Business Bureau – a complaint monitoring, consumer organization – creates ratios that compare the size of a business to the number of complaints it receives. Over the past three years, Geico has received 3,129 complaints. Given the size of the company, that’s not too bad. As such, BBB gives Geico a B+.

Moody’s and Standard and Poor’s (S&P) assess the financial stability of different companies as well as their credit ratings. As you can see, Geico has a strong standing with both.

NAIC Complaint Index

Then come consumer complaints, everyone’s favorite statistic. While the BBB has already touched on these, it’s worthwhile to see what the NAIC has to say.

Private Passenger Policies201620172018
Total Complaints271333272
Complaint Index
(better or worse than National Index)
National Complaint Index
US Market Share2.39%2.41%2.46%
Total Premiums
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While Geico, like many large conglomerates, operates as a group of companies instead of a singular unit, the NAIC can still distill an overall complaint average for the corporation. With the national complaint median coming it at 1.00, Geico clears the bar and has fewer complaints than the United State’s standard car insurance provider.

J.D. Power

On the flip side of customer complaints comes customer satisfaction. For this data, we turn to J.D. Power.

RegionPower Circle RankingNumeric Score
(out of 1,000)
Percent of Companies with Higher Numeric Score
FloridaBetter than most83214%
Central Better than most83814%
Mid-AtlanticBetter than most8488%
Northwest About average80555%
About average80765%
New York About average81378%
New EnglandAbout average82720%
North Central About average83033%
Southeast About average83913%
Southwest The rest79875%
Texas The rest81650%
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J.D. Power gives Geico an “about average” customer satisfaction rating. That’s pretty understandable, given the size of the company and its client database, but it’s nothing to display on the company website, either.

Consumer Reports

Claims HandlingScore
Total89 out of 100
Ease of reaching an agent Excellent
Simplicity of the processVery good
Promptness of response - very goodExcellent
Damage amountVery good
Agent courtesyExcellent
Timely paymentExcellent
Freedom to select repair shopVery good
Being kept informed of claim statusVery good
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Geico’s ranking of an 89 out of 100 leaves it with a fairly solid financial and customer satisfaction rating, though in the eyes of Consumer Reports, it is on par with competitor State Farm and just a hair about Progressive.

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Geico History

What does the classic Geico acronym break down into? Government Employees Insurance Company. Founded in 1936, Geico rose above the tragedy of the Great Depression to provide government employees with the coverage that they needed to survive.

Geico remained a government-oriented corporation until 1974, at which it opened its coverage and other products to the general public. While this initially caused the company some significant financial trouble, Geico recovered and was purchased by Berkshire Hathaway.

It wasn’t until 2000 and the introduction of the Geico gecko that Geico really rose to general popularity. Nowadays, Geico operates as the second largest car insurance provider in the United States, though it’s coming close to overtaking State Farm for that top spot.

Market Share

Geico’s marketing share has been on the rise since 2015, as you can see in the table below. It’s the company’s written premiums, though, that really separate this company from its competition.

YearMarket Share of LiabilityMarket Share of Physical DamageTotal Market Share
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Even so, Geico’s growth is slow. This means that the growth can less likely be attributed to a mass joining and can more likely be traced to company switches.

Business Model

Geico’s direct marketing approach was what originally set the company apart from its provider peers. When a company works directly with clients instead of rely on agents, that company can reduce its overall operating costs while also offering lower policy rates.

Geico prides itself on its competitive rates and thereby is able to take advantage of the direct approach all the more readily.


Geico’s gone through a number of marketing trends over the past several decades, but none have stuck so firmly in the minds of consumers as the Geico Gecko.

That British accent and adorable appearance keep the Gecko in circulation, even as Geico tests other viable commercials.

It’s this kind of character-driven, humor-based advertising that serves to make Geico relatable as a company.

Investment in the Community

Like many of its provider peers, Geico is determined to give back to the communities it operates in. It’s most lucrative partnership has been with the Children’s National Hospital of Washington, D.C. Geico has partnered with representatives of the hospital for the past 40 years, raising more than $3.4 million dollars in the process.

Geico has also invested in its Geico Cares program, which encourages its near 40,000 employees to contribute positively to hospitable movements and opportunities in their hometowns. As of 2016, Geico Cares associates put in nearly 23,000 hours of community service.

Geico’s Position for the Future

Though its most famous mascot happens to be a gecko, it’s clear that Geico’s real role model is the slow and steady turtle. The company has been gaining ground in the insurance industry for years now and seems set to seize the number 1 spot from competitor, State Farm, despite their 6 percent market share divide.

Availability by State

You’re able to purchase car insurance coverage through Geico in all 50 states.

Coverage Offered

Full coverage means different things to different insurance providers. As a result, we need to break down the types of insurance coverage Geico offers to its drivers. Some of these are common types, whereas others are a little less well known.


This coverage covers vehicle repairs or replacement after an accident.


With comprehensive coverage, you can protect your car from “out of our control” events, like storm damage, animal-based accidents, and so on.


Liability coverage comes into play when you’re at-fault in an accident. This coverage will help you pay for the damage done to another person’s body or property.

Medical Payments Coverage

This coverage covers any medical or funeral expenses of passengers in your vehicle.

Personal Injury Protection

This coverage ensures that, regardless of who is the driver at fault, your personal injuries and lost wages are covered.

Rental Reimbursement Coverage

This coverage covers the cost of the rental vehicle you have to use while your own car is being repaired.

Uninsured Motorist

This coverage ensures that if the other driver in an accident is the at-fault driver and also under- or uninsured, you’ll be able to cover your expenses without digging into your savings.

Emergency Roadside Coverage

If you have to call assistance to get a tire changed, your car jump-started, or lockout services on the side of the road, this coverage will ensure that you don’t have to endure the expense.

Mechanical Breakdown Coverage

If parts or systems in your car fail as a result of something other than normal wear and tear and/or improper maintenance, then this coverage will cover the pairs’ replacement.

Collector Auto Insurance

If you happen to collect classic or rare cars that need specialized coverage, this coverage will ensure that you won’t have to charge your pocketbook with repair or maintenance expenses.

Mexico Auto Insurance

If you’re going to be driving through Mexico in the short-term or for an extended period of time, this coverage will ensure that your accidents are covered internationally.

Rideshare Insurance Coverage

While Geico does offer coverage to individuals who offer ridesharing and on-demand delivery services to folks around the nation, the company does not market this coverage as an add-on. Rather, it will take the place of your personal auto policy.

Commercial Coverage

In a similar vein, if you intend to use your vehicle for your own business, then Geico will be able to offer you coverage to keep you and other drivers in your car safe and insured.

Geico Discounts and Programs

Geico offers its drivers a number of different discounts, some of which are not listed on its website. The company breaks these 30 discounts down into categories, with a few outliers to be found in-between.

Vehicle Equipment

If you include different types of safety equipment on your car, you may be eligible for a reasonable policy discount, as displayed below.

Vehicle Equipment DiscountSavings up to:Policy type savings are applied to:
Air Bag40%medical payments or personal injury
Anti-lock Brakes5%collision
Anti-Theft System
(select states only)
Daytime Running Lights
(select states only)
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Driving History

Geico stands apart from the crowd with its driving history discounts. You’ll note that no other top car insurance provider offers a discount for seat belt use, so why not buckle up?

Driver Affiliation DiscountSavings up to:Policy type savings are applied to:
Emergency Deployment25%varies
Federal Employee (Eagle Discount)
active and retired
8%total auto insurance premium
Membership and Employee Discountsvariescheck the list here
active and retired
15%total auto insurance premium
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Education and Driver’s Ed

The company’s commitment to education is actively reflected in its available discounts:

Driver's Education DiscountSavings up to:Policy type savings are applied to:
Defensive Driving Courseunspecified Depends on your state
Teen Driver's Educationunspecifiedvaries
Full-Time Students age 16-24 with B average15%varies
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Not included in this table is Geico’s Further Education discount, which allows individuals with a four-year degree or higher to receive a discount on their premium costs.

Career Affiliations

You’ll also be able to seek out additional car insurance discounts if you’re affiliated with any of the below:

Customer Loyalty DiscountsSavings up to:Policy type savings are applied to:
Multi-PolicyunspecifiedIf auto is combined with a homeowners, renters, condo or mobile home policy
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Finally, there are also a number of discounts not listed on Geico’s website that you’ll be able to choose from, so long as they’re available and applicable to you;

  • Multi-Vehicle – do you have multiple vehicles registered to your Geico car insurance plan?
  • Multi-Policy – have you bundled your homeowners, renters, condo, or mobile home policy with your auto insurance plan?
  • Distant Student – do you have a college student on a campus 100+ miles away who is not using their vehicle at this point in time?
  • Early Signing – did you sign for your six-month policy at least seven days before your current policy expired?
  • Farm Vehicles – are you insuring any vehicles that may serve agricultural purposes?
  • Full Payment – did you pay your premium in full and upfront?
  • Low Mileage – do you only travel a scant number of miles on an annual basis?
  • Utility Vehicle – are you registering a vehicle that does not serve as a passenger vehicle?

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In short, if you’re looking to save money through Geico, the company is ready and willing to give you the opportunity to do so. All you have to do is ask about which discounts may apply to you.

Availability of Coverage

We list Geico’s discounts before its coverage options because of the sheer variability of car insurance rates. There are a number of different factors that’ll contribute to the rate a car insurance company is able to offer you. Geico, at least, is determined to help you save money in the long run.

The to-be mentioned rates, as a result, are company averages. Take these with a grain of salt as you proceed, and make sure you get an individualized quote before making your final decision on providers.

Average Annual Premium by Demographic

You’ve probably heard the car insurance myth that men pay more for their coverage than women do. Take a look at the data below, and you’ll find that this isn’t quite the case.

GroupMarried 35-year old femaleMarried 35-year old maleMarried 60-year old femaleMarried 60-year old maleSingle 17-year old femaleSingle 17-year old maleSingle 25-year old femaleSingle 25-year old male
American Family$2,202.70$2,224.31$1,992.92$2,014.38$5,996.50$8,130.50$2,288.65$2,694.72
Liberty Mutual$3,802.77$3,856.84$3,445.00$3,680.53$11,621.01$13,718.69$3,959.67$4,503.13
State Farm$2,081.72$2,081.72$1,873.89$1,873.89$5,953.88$7,324.34$2,335.96$2,554.56
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Age contributes more to the rate you’ll have to pay than gender does. A 17-year-old male driver, for example, will always be charged more than his female counterpart. However, these rates will average out as drivers grow older, to the point where some providers have women paying more for their insurance than men.

Geico, as you can see, doesn’t varying their rates too much. Teen male drivers, though, will still a rate that outstrips their female peers.

Average Annual Premium by Driving Record

Your driving record will also contribute to the rate that all providers, including Geico, are able to offer you. Geico is more forgiving than its peers when it comes to high-risk driving records, but you should still keep the following breaks in mind.

Driving History and Habits DiscountSavings up to:Policy type savings are applied to:
Five-Year Accident-Free Good Driver26%varies
Seat Belt Use15%medical payments or personal injury protection
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Average Annual Premium by Coverage Level

Naturally, the amount of coverage you take on is going to impact the rate that a provider is able to offer you.

American Family$3,416.40$3,368.49$3,544.37
Liberty Mutual$6,356.04$5,805.75$6,058.57
State Farm$3,454.80$3,055.40$3,269.80
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With Geico, is may be easier for you to purchase your coverage in bulk instead of in parts. Rates are fairly consistent from state to state, and you’ll find that comprehensive coverage through Geico still costs less than individualized coverage offered by the company’s peers.

Average Annual Premium by Credit History

Your credit history and credit changes are also going to impact your car insurance rates. You may notice that, with Geico, your rate fluctuates to match your credit.

StateGood CreditFair CreditPoor Credit
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Risky spending habits can cost you almost $1,000 more on your coverage than careful ones.

Average Annual Premium by Commute

Everywhere save for North Carolina and Hawaii, the distance you drive to get to work or school on a daily basis will impact the car insurance rate that Geico is able to offer you, as you can see below.

State10 miles commute / 6,000 annual mileage25 miles commute / 12,000 annual mileage
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Effectively, if you have a short commute, Geico will likely serve you well as a car insurance provider.

 Average Annual Premium by Make and Model

Finally, the type of car you have – and the year it was made – will impact the car insurance premiums different car insurance providers are able to offer you. While the table below compares these rates across companies, you can see the way a 2018 SuperCab is going to cost you more to insure than a 2015 through Geico.

Group2015 Ford F-150: Lariat SuperCab with 2WD 6.5 foot bed and 2.7L V62015 Honda Civic Sedan: LX with 2.0L 4cyl and CVT2015 Toyota RAV4: XLE2018 Ford F-150: Lariat SuperCab with 2WD 6.5 foot bed and 2.7L V62018 Honda Civic Sedan: LX with 2.0L 4cyl and CVT
American Family$3,447.30$3,178.82$3,326.18$3,487.91$3,721.32
Liberty Mutual$5,830.16$5,869.32$5,825.33$5,988.85$6,682.63
State Farm$3,204.23$3,024.24$3,226.02$3,497.17$3,189.99
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How to File a Claim

Geico helps you file an insurance claim by providing you with a number of avenues through which to do so:

  • By Phone – you can call 1-800-207-7847 to file a claim 24/7/365
  • By No Log In Feature – this online feature only requires you to issue your name and policy number to file and track an insurance claim.
  • By Geico’s Mobile App – similarly, the mobile app Geico’s created allows you to file and track your claim from your phone while also offering chat services.
  • By Agent – a local Geico agent will be able to initiate a claim for you.

Website Structure

You’ll be able to find links to the easily-to-navigate Geico website scattered throughout this review. As you’ll quickly be able to tell, the site is well-organized, easily to work with, and goes to little effort to hide crucial car insurance information from you.

The site also has its Geico More feature, a weekly publication that enables you to learn more about the company and car insurance industry through videos, news articles, and special offers.

App Structure

Geico’s mobile app has a 4.8 star out of 5 rating in the Apple App Store with a reasonable 1.23 million ratings – but do you want to make use of it on a regular basis?

The app’s features include:

  • Digital proof of insurance designed to fit your screen and remain accessible in a moment’s notice
  • Online bill payments
  • Online quotes
  • Claim reporting and tracking
  • The ability to call for roadside assistance
  • Opportunities to chat with licensed agents
  • Vehicle Care that’ll help you retain date information about vehicle serving
  • Easy estimates that help you document accidents and report your damages
  • Geico Explore, which takes you through your location via augmented reality

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– Geico DriveEasy

As of July 2019, Geico is making moves to help its drivers operate more responsibly on the road. This aid comes through an additional app known as DriveEasy. DriveEasy does not replace the original Geico app, but rather works alongside it to ensure that Geico affiliates are getting the best rates possible.

Once you install the (to-be-released, as of August 2019) DriveEasy app on your phone, it will be able to track:

  • Distracted driving, or the use of your phone while you’re on the road
  • Distance driving, or the length of time you spend on the road on a daily basis
  • Hard braking
  • Dangerous driving times, or periods of time when traffic is high and your car happens to be a part of it

The app accesses this data courtesy of the GPS tracker currently operating in most cellphones. You’ll need to provide the app access to these tools in your settings. Once you do, the app will run automatically in the background of your phone’s operations. It will be able to tell when you get into a car, what your relationship to the car is, and how long your trip lasts.

Once your trip comes to an end, the app will send your driving data to Geico’s cloud for assessment. This assessment will then award you a driving score. Your driving score (the higher, the better) will tell you how frequently you lift, tap, or talk on your phone while driving.

That said, the app isn’t perfect just yet. If it happens to misclassify your position in a car, you can correct it after your trip is over. Simply pull up the “View All Trips” tab and let the app know whether you were a passenger or the driver.

Pros and Cons

So, while Geico has lower rates than the industry average, what does the big picture look like? How does it stack up, in short, to the other providers you could be shopping with?

Consistently low ratesHigher than usual rates for having bad credit or driving violations
Award-winning mobile servicesJust recently (2019) released a usage-based driving app, DriveEasy
Ease of getting a quote onlineHigher than usual rates for residents of Hawaii, Nebraska, New Mexico, and Rhode Island
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Effectively: the costs at Geico are great and comprehensive, depending on where you live. However, the company does lack a few discounts that otherwise seem to be the industry standard. Even so, their overall financial ratings are commendable, and it seems as though you’ll be able to rely on them to see your claim through from beginning to end.


How do I get an auto quote?

  1. Go to the Geico home screen and input your zip code into the prompt box
  2. Enter your basic personal information, including name, birthday, and address
  3. Enter your vehicle information, selecting your registered vehicle or a new one
  4. Enter your personal information in greater detail, including driving history, level of education, and employment status
  5. Add any other drivers you want included on your policy
  6. Add that person’s driving history
  7. Enter affiliations for potential discounts
  8. Enter an email address and preferred telephone number
  9. Hit “Get Quote!”

What is GAP insurance?

GAP insurance is an optional form of car insurance coverage that can help you cover the “gap” between the amount you owe on your car and the amount the car is actually worth, or its actual cash value (ACV).

Should you get in an accident, you’ll be able to use GAP insurance to cover the difference between the amount of money your car is worth now that it’s been damaged and the amount of money you may still owe on an auto loan.

What is an SR-22?

An SR-22 is a certificate of insurance or a form of financial responsibility. This vehicle liability insurance document is only required of drivers who insurance companies like Geico consider to be “high-risk.”

You’ll be considered a high-risk driver if you have an abnormal number of points registered to your driver’s license or if any of the following apply to you:

  • You’ve been convicted of a traffic-related offense, like a DUI
  • You’ve been in an uninsured car accident and had your license revoked
  • You’ve had your license revoked for any other reason

What happens if I’m involved in an accident in another state?

Because Geico operates in all fifty states, you should be able to maintain your coverage no matter where you are. However, the nature of individual accidents and state laws may change whether or not you’re determined to be at-fault for an accident or not.

Even so, Geico’s liability rates will – in the case of an accident – be modified to match the state minimum liability requirements of the state you got in an accident in. This change will not be a permanent one but will rather only apply to you for as long as a case regarding the accident is ongoing.

Does my deductible still apply even if I’m not at fault?

You may have to pay your deductible even if you’re not at fault depending on what kind of coverage you have. If there’s a chance that Geico could recover the amount you paid on your deductible from the person determined to be at fault in your accident, then the company will do so.

However, if the company does not succeed, you can either choose to try and recover the deductible yourself or pay your deductible as required.

And with that, we come to the end of our guide to Geico’s insurance policies. Hopefully, you’ll be able to return to this guide as necessary in order to determine which of the United State’s top providers will best serve you. If you want to go ahead and start comparing rates now, you can always use our FREE online tool to get started.